Video Wont Work For Skype On Mac Book Air

Download and install Skype for Business on Mac. Skype for Business makes it easy to connect and collaborate with coworkers and business partners around the world: Start instant message conversations and voice or video calls. See when your contacts are available online. Schedule and join meetings. Present your screen during meetings. To resolve this issue, install the following cumulative update: 2937310 August 2014 Cumulative Update 5.0.8308.738 for Lync Server 2013 (Front End Server and Edge Server). More Information. This issue occurs because the new FaceTime camera in a MacBook Pro Late 2013 or MacBook Air (mid 2013) laptop does not support the SequenceGrabber API. Macbook skype video won t turn on I`m new to skype and my friend and i just started making video to video calls for less than half an hour and i used up 35mb. I thought skype video to When i download skype its says your device is not register with skype but it dawnlioad but video call is not good what i am do my phone is samsung gal.


Have you ever encountered 'Skype Camera not Working on Mac OS X' issues? This article offers solutions for 'skype camera not working on Mac OS X'.

With the built-in camera on the MacBook, users can easily communicate with family and friends through Skype calls. But recently, some people complained that the Skype camera is not working on MacBook. Others also saw 'there is no connected camera' error message from their computer. Why is my Skype camera not working on Mac?
One of Mac's hallmarks is its reputation for hardware reliability. So when you're trying to make Skype calls, and your built-in camera doesn't want to take part, you might be taken off guard.

How to make the Skype Camera Work on Mac?

The Skype program or mac OS does not correctly enable the camera

Reboot the Skype program or reboot your Mac will be the first fix and it worked for many people, but if it failed to work on your situation, follow the tips below.

Another Program Is Using the Camera

If the webcam was working in another program earlier and now won't run on Skype, it may be because the other program is still using the webcam. You can troubleshoot cross-program use by closing all other programs that could be using the webcam and restarting Skype. Restart the Mac if it doesn't work.

Incorrectly Installed Camera

The webcam will not work with Skype on a Mac if it is not correctly installed. Try reconnecting the physical connector and rebooting the system with external webcams to rule out connectivity issues.
Check your current driver version by going into the device manager. For most versions of Windows, that's in the Control Panel > System and Security > System Device Manager. A yellow exclamation mark on the webcam indicates your issue is a resource conflict with another device. Right-Click on your webcam device and select Properties. Then click on the Driver tab. You can see the driver date, and if it's relatively old (as mine is), you may want to click on Update Driver and search the internet for the latest version.

Camera Incompatibility Issues

According to Skype, most Mac-compatible webcams work with Skype, but some older models may have problems. Skype recommends using a Skype certified webcam to guarantee compatibility.

Update the Skype Program

Updating the Skype program to the latest version for all callers may resolve compatibility problems with the webcam. If you or the person you are trying to call is using Skype version 2.8 or earlier and the other person is using version 6.2, or later, you will not be able to use video. Skype version 6.2 discontinues compatibility with version 2.8 and earlier. Additionally, updating Skype can also resolve rarely occurring issues with a bad or corrupted program installation.

Test the Webcam

Testing the webcam can rule out incompatibility and configuration issues. You can check the webcam within Skype's menu bar by selecting 'Skype,' 'Preferences,' and 'Audio/Video.' If you have more than one webcam connected to the Mac, choose the one you want to use from the 'Camera' drop-down menu. The webcam works if you can see the preview feed. You can isolate the problem to Skype, specifically by testing the webcam in another program like FaceTime or iMovie.
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While many Mac users may prefer Apple’s FaceTime, Microsoft’s Skype is the most popular platform for connecting people on Macs with those on PCs, Android devices, or tablets. Many of us have been using it for years, or at least have had it on our Mac for years, without giving it a second thought.

However, if it starts misbehaving or you realize it's taking up space on your Mac that you want to recover, it may be time to uninstall it. Uninstalling Skype then reinstalling it may also fix problems that the update can’t resolve. So, in this article, we’ll show you how to uninstall and reinstall Skype. We’ll also look at how to do the same with Skype for Business, the Skype edition designed for use by large organizations.

How to uninstall Skype on Mac?

Skype started life as a way for people to make voice over IP (VOIP) calls from their computers. It allowed us to make calls from computer to computer for free. You can also call regular landline and mobile numbers. Over the years, Skype became a popular tool for making audio and video calls from lots of different devices, including smartphones and tablets.

If it crashes or doesn’t work properly, the best solution might be to uninstall Skype and start again. Also, Skype installs lots of different files on your Mac that take up space, so if you’re not using it, it might be best to uninstall it.

Uninstall Skype – super quick removal

Before I show you how to uninstall Skype from your Mac manually, I want to introduce a really easy way to remove it and all of its associated files with just a couple of clicks. I’ve been using CleanMyMac X for a while, and its Uninstaller module comes in handy when removing programs from your Mac.

  • Download CleanMyMac X, then follow the on-screen instructions to install it.
  • Launch CleanMyMac X from your Applications folder.
  • Choose the Uninstaller module from the sidebar on the left.
  • Select Microsoft in the Vendors category.
  • Check the box next to Skype.
  • Press Uninstall.

You may ask: why would you need an app like CleanMyMac X if you can drag and drop an app to the Trash? The reason is, by simply moving an app like Skype to the Bin, you only remove the program. Its data and leftovers are still left on your Mac, taking up space.

CleanMyMac X removes Skype and its leftovers – all at once. But, if you want to do it manually, here’s how.

If Skype doesn’t work the way it should, you can reset the app without removing it from your Mac. CleanMyMac X lets you do that using the Uninstaller feature. Just locate Skype in the list of apps, check the box next to it and select Reset from the little drop-down menu. Press Reset to confirm and Skype will be running smoothly.

Video Wont Work For Skype On Mac Book Air Computer

How to uninstall Skype manually

Video Wont Work For Skype On Mac Book Air Quality

  1. Quit Skype if it’s running.
  2. Navigate to your Applications folder, locate Skype and drag it to the Trash.
  3. Now you need to get rid of all those additional files I mentioned, so go to the Finder and click Go menu.
  4. Choose Go to Folder.
  5. In the box, type ~/Library/Application Support/Microsoft
  6. Locate the“Skype for Desktop” folder and drag it to the Trash.
  7. Go to ~/Library/Preferences
  8. Locate “” and “” files and move them to Trash.
  9. Once you’ve done all that, empty the Trash.

Skype has now been completely uninstalled from your Mac.

Video Wont Work For Skype On Mac Book Air

How to uninstall Skype for Business

The first steps for removing Skype for Business are the same as those for Skype – quit the app and drag it from the Applications folder to the Trash. However, Microsoft recommends removing the rest of the files using the Terminal. Here’s how to do that.

  1. Go to Applications > Utilities and double-click Terminal to launch it.
  2. Type sudo rm -rf /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin
  3. Press Return
  4. Type defaults delete true
  5. Hit Return
  6. Then enter each of the following locations, one at a time, pressing Return after each:
  7. rm -rf ~/Library/Containers/

    rm -rf ~/Library/Logs/DiagnosticReports/Skype for Business_*

    rm -rf ~/Library/Saved Application State/

    rm -rf ~/Library/Preferences/

    rm -rf ~/Library/Application Support/CrashReporter/Skype for Business_*

    rm -rf ~/Library/Application Support/*

    rm -rf ~/Library/Cookies/*

    sudo rm -rf /private/var/db/receipts/*

    rmdir ~/Library/Application Scripts/

    find -f /private/var/db/BootCaches/* -name '*' -exec sudo rm -rf {} +

  8. The last step is to remove the Skype for Business login from your keychain. Go to Applications > Utilities and launch Keychain Access.
  9. Search for Skype for Business in your login keychain and delete it.

As with the regular version of Skype, it’s much quicker and easier to remove Skype for Business by using a dedicated uninstaller like CleanMyMac X.

What to do if Skype won’t uninstall

If you’ve done everything above but you still see remnants of Skype on your Mac, or if any of the steps above fails to complete, the first thing to do is to check that Skype isn’t still running on your Mac. The next step is to restart your Mac and try again.

If that doesn’t work, try restarting your Mac in Safe Mode. This will eliminate the possibility that other processes that launch automatically are preventing Skype from uninstalling. To do that, restart your Mac and hold down the Shift key. Release Shift when you see the Apple logo. When you’re done, restart normally.

How to reinstall Skype on your Mac

If you need to reinstall Skype or Skype for Business, go to the relevant web page for the version you want and download it, then follow the instructions to install.

Video Wont Work For Skype On Mac Book Airinstall Skype On Macbook Air

There are several reasons why you might want or need to uninstall Skype or Skype for Business. It may be misbehaving, or you may just not need it anymore. Whatever the reason, following the steps above carefully will make sure it’s uninstalled completely. And, if you use CleanMyMac X, it will be done in a couple of clicks. Hope that helped you!